Daytona Twin Tec LLC - Tech FAQ Software

Twin Tec PC Link Software

Will Twin Tec software run on the new Windows 7?

Yes! We have updated all of our software to run on Windows 7 and Vista. If you receive an error message while loading software from one of our CDROMs, you may have an older version. You will have to download the latest version direct from our website. When installing our software on Windows Vista, you must disable the User Account Control (UAC) during installation as described in the Vista UAC Tech Note. For Windows 7, the CDROM will not load properly unless you change your User Account Control settings as shown below. To access the User Account Control settings, click on Control Panel, System and Security, and then Change User Account Control Settings under Action Center.

Windows 7 User Account Control Settings

Help! I can't see your program's entire screen on my new netbook computer.

Our software requires a minimum display resolution of 1024 x 768 pixels. Many first generation netbooks had inferior low resolution displays with only 600 pixels vertical resolution. These computers cannot be used with our software. Newer netbooks have 1366 x 768 display resolution. Due to the small display size, some customers change the settings to display large fonts. This will cause the program screens to appear oversized and not fit into the available display area. For proper display, you must select normal (96 DPI) font size in Control Panel, Display Settings.

Is there an easy way to install the USB driver?

Yes, a new USB driver for Windows XP/Vista/7 is available. This installs as an executable file, similar to other Windows programs. The Windows Found New Hardware Wizard will then detect the USB device when it is first connected and automatically install the correct driver without the user having to browse out to the CDROM.

To install the USB driver for the P/N USB-INT USB interface, click on the link below. Before installing the USB driver, make sure that your USB interface is not connected to your PC. The USB driver is compatible with Windows XP/Vista/7. It will not install on older PCs running Windows 98/ME/2000. For Windows Vista, you must disable the User Account Control (UAC) during installation as described in the Vista UAC Tech Note. When the File Download dialog box appears, click on "Run this program from its current location." Ignore any security warnings and click on Yes to continue. After installation of the driver is complete, connect the USB interface. The Windows Found New Hardware Wizard will appear and complete installation of the USB interface. Then refer to the COM Port Configuration section in the USB interface instructions to properly configure the USB interface using Device Manager.

USB Driver

I'm having trouble completing the installation of the USB driver on my new laptop running Windows Vista. What can I do?

A few customers have reported issues. Please read our Vista USB Tech Note for an easy solution.

Help! My PC won't communicate with the Twin Tec system after installing the USB driver and software.

Two situations can occur:

1. Windows Device Manager has placed the Twin Tec system on a high COM port (COM10 or higher) during USB device driver installation. If this problem occurs, make sure that the system is attached to the PC (WEGO units must be powered up), go back into Device Manager, click on the USB Serial Port, click on the Port Settings tab, and then click on Advanced. The dialog box shown below will appear. Change the COM port number to a lower value such as COM4 or COM5. Then reboot the PC and double check the port assignment in Device Manager to make sure that it changed. Use the new COM port number in our software.

USB Port Settings

2. Your PC already had an older incompatible USB driver installed and when the Found New Hardware Wizard appeared during the USB device driver installation process, the outdated driver was used. If this occurred, you will have to uninstall the USB driver. Please refer to FTDI Applications Note AN107 Advanced Driver Options page 28. For Windows XP, use the FTClean utility. A link to download the utility is provided in the applications note on page 28. For Windows Vista and 7, use the approach explained on page 28. If you are using FTClean for Windows XP, make sure any Daytona Twin Tec system is unplugged from the PC before proceeding. Run FTClean to remove all old drivers. Then start over with USB device driver installation.

My PC runs an older, unsupported version of Windows. Can I still use your software and install a USB driver?

We only provide technical support for Windows XP/Vista/7. Our software will install and run under Windows 98/ME/2000. However older PCs may not have adequate display resolution. Our software requires a minimum display resolution of 1024 x 768 pixels. USB drivers for the older Windows versions are available and included on our CDROM.

For Windows 98/ME, refer to the FTDI Windows 98 Installation Guide. Use the virtual COM port (VCP) driver in the VCP_Drivers_Win98ME folder on the CDROM.

For Windows 2000, refer to the FTDI Windows 2000 Installation Guide. Use the combined driver model (CDM) driver in the CDM_Drivers_Win2KXPVista folder on the CDROM.

Are there issues running Twin Tec software on PCs with international versions of Windows?

Our software does not provide multilingual support. Japanese and other international customers using far eastern languages will have to go to Control Panel and set Regional and Language Options to English language as shown below while installing and using our software. Failure to do so will result in various errors in numeric parameters, communications, and file operations.

Regional and Language Options

What PC link cables are available?

Our USB Interface (P/N USB-INTF) provides PC connectivity for all Twin Tec engine control products. If you have an older laptop without USB, you can use one of our original RS-232 PC link cables that connect to the serial port (9 pin D-sub connector). The original RS-232 PC link cables are still available on a special order basis. For details, call us at 386-304-0700.

Twin Tec USB Interface

I have an older kit that included an RS-232 PC link cable, but my new laptop doesn't have a serial port. What can I do?

If your laptop does not include a serial port, you can use a USB adapter. However, not all USB adapters will work correctly with our RS-232 PC link cables. Most of the inexpensive USB adapters are intended for interfacing Palm Pilot type devices and do not support all the signals required by our PC link cables. Only USB adapters that use the FTDI chipset will function correctly.

You can obtain a low cost USB adapter (P/N USBG-232) from USB Gear that has been extensively tested with our products and a range of laptops running Windows XP and Vista. It comes with the correct Windows drivers on CDROM.





USBG-232 USB Adapter

How is fuel and ignition timing data stored in Twin Tec units?

Fuel (TCFI only) and ignition timing data is stored in the form of tables. You see both the tabular data and a graphical representation in the form of a chart when you run our PC link software.

TCFI and TC88 systems use 3D tables with values based on RPM and another parameter, such as manifold pressure or throttle position.

Models 1005, 1006, and 1007 use advance tables with 2 rows corresponding to manifold pressure at wide open throttle (WOT) and cruise/idle/decel with VOES input grounded. Each row is represented as a curve on the advance chart.

How are Twin Tec units programmed with custom data?

The computer industry uses the terminology "software" for programs that reside on disk drives and "firmware" for programs that are more or less permanently written onto a chip. In the past, firmware was truly permanent as memory chips such as an EPROM could only be "burned" once. This involved actually burning out microscopic fuses that represented individual data bits.

Our products use a new RISC processor from Atmel. Firmware is stored on the chip in FLASH memory and normally remains unchanged for the life of the product. However, blocks of FLASH memory can be reprogrammed thousands of times. If a bug fix is required or a new feature must be added, the firmware in FLASH memory can be reprogrammed after the product is in the field. This can even be done while a unit is installed on a motorcycle.

The Atmel RISC processor also has EEPROM memory. Individual data bytes of EEPROM memory can be reprogrammed over 100,000 times. Custom tables (and other engine parameters such as a fixed RPM limit) generated with our PC link software are stored in EEPROM memory. In the case of the TCFI unit, some of the tables are also stored in FLASH memory. The PC link software allows you to reprogram any of these tables.

What is your policy on software?

Real simple - software is free! You can always download the latest version from our web site, make as many copies as you want, and give them to all your friends. We make our money selling hardware. We view software as a sales tool. It doesn't cost us anything. Free software also solves a lot of problems with upgrades. Our competitors don't seem to be able to figure this out. What happens if you buy a product that has been sitting on a distributor's shelf for a year and the software is out of date? Do you have to call tech support and wait until a new CDROM arrives in the mail? Not with Twin Tec.