Twin Tec PC Link Software
Will Twin Tec software run on
the new Windows 8?
Yes! Our initial tests have not
revealed any issues with Windows 8 (32 or 64 bit versions) on PC type devices with Intel processors.
However there is a version called Windows RT for small tablet devices with ARM
processors. Windows RT cannot run
traditional X86/64 software
including any of our programs.
When you install our programs on a Windows 8 device,
tiles will appear for the programs as shown below. When you click on one of
these tiles, a Windows start screen with familiar icons will appear. For additional information,
useful links, and tips, download our
Tech Note and check out the
PC World Windows 8 Ultimate Starter Guide.
During software installation, ignore any Windows warnings.
Note that USB driver download may take several minutes during which Windows
does not give any progress indication. Ignore any warnings about the USB
driver software not installing properly.
Netbook and tablet devices require a minimum 1024 x 768
pixel display resolution to be used with our software.
For proper display, you must select the default 100% text size in Control Panel,
Appearance and Personalization, Adjust Screen Resolution, Make text and
other items smaller or larger.
Want the regular Windows start menu
back? Try the Start8 utility from
Start Menu Using Start8
Does Twin Tec software work on
If the tablet has an Intel type
processor, yes. Tablets with ARM processors running Windows RT cannot run
traditional X86/64 software
including any of our programs.
Functions such as downloading
and uploading files, viewing real time data, scrolling through data
logging charts, reading and clearing diagnostic codes, and running the ABS
brake bleeding functions (Twin Scan units) are easier to do in tablet mode.
This is certainly the case when working in proximity to a motorcycle, since
a tablet is more compact and handy than a netbook or laptop. However, you
really need to use a stylus on the touch screen as finger tips will
prove too big. A basic stylus costs about $15.00 and they are readily
available at Best Buy and Office Depot. Any stylus that works with an iPad
should work with a Windows 8 tablet.
For entering text or editing
tables, you will still have to attach a keyboard and pointing device such as
a mouse. Some of the newer tablets come with docking stations for this
Help! I can't see your
program's entire screen on my new tablet or netbook computer.
Our software requires a minimum
display resolution of 1024 x 768 pixels. Some tablets and netbooks have
inferior low resolution displays with only 600 pixels vertical resolution.
These computers cannot be used with our software. Many netbooks have 1366 x
768 display resolution. Due to the small display size, some customers change
the settings to display large fonts. This will cause the program screens to
appear oversized and not fit into the available display area. For proper
display, you must select normal 100% (96 DPI) font size in Control Panel, Display
Are there any special
considerations for Windows Vista/7/8?
Check your CDROM. If it does
not have the notation "Windows 8 Compatible," you have an old CDROM that is
not compatible. You
will have to download the latest software direct from our website. When
installing our software on Windows Vista, you must disable the User Account
Control (UAC) during installation as described in the
UAC Tech Note. For
Windows 7, the CDROM will not load properly unless you change your User
Account Control settings as shown below. To access the User Account Control
settings, click on Control Panel, System and Security, and then Change User
Account Control Settings under Action Center.
Windows 7 User
Is there an easy way to install
the USB driver?
Yes, a new USB driver for Windows XP/Vista/7/8 is available. This installs as an executable file,
similar to other Windows programs. The Windows Found New Hardware Wizard will
then detect the USB device when it is first connected and automatically
install the correct driver without the user having to browse out to the CDROM.
To install the USB driver for
the USB interface, click on the link below. Before installing
the USB driver, make sure that your USB interface is not connected to your
USB driver is compatible with Windows XP/Vista/7/8. It will not install on older PCs
running Windows 98/ME/2000. For Windows
Vista, you must disable the User Account Control (UAC) during
installation as described in the
UAC Tech Note. When the File Download dialog box
appears, click on "Run this program from its current location."
Ignore any security warnings and click on Yes to continue. After
installation of the driver is complete, connect the USB interface. The
Windows Found New Hardware Wizard will appear and complete installation of
the USB interface. Then refer to the COM Port Configuration section in the
USB interface instructions to properly configure the USB interface using
I'm having trouble completing the
installation of the USB driver on my new laptop running Windows Vista. What can I do?
few customers have reported issues. Please read our
USB Tech Note for
an easy solution.
Help! My PC won't communicate
with the Twin Tec system after installing the USB driver and software.
situations can occur:
Windows Device Manager has placed the Twin Tec system on a high COM port
(COM10 or higher) during USB device driver installation. If this problem
occurs, make sure that the system is attached to the PC (WEGO units must be
powered up), go back into Device Manager, click on the USB Serial Port,
click on the Port Settings tab, and then click on Advanced. The dialog box
shown below will appear. Change the COM port number to a lower value such as
COM4 or COM5. Then reboot the PC and double check the port assignment in
Device Manager to make sure that it changed. Use the new COM port number in
Your PC already had an older incompatible USB driver installed and when the
Found New Hardware Wizard appeared during the USB device driver installation
process, the outdated driver was used. If this occurred, you will have to
uninstall the USB driver. Please refer to
FTDI Applications Note AN107 Advanced Driver
Options page 28. For Windows XP, use the FTClean utility.
A link to download the utility is provided in the applications note on page
28. For Windows Vista and 7, use the approach explained on page 28. If you
are using FTClean for Windows XP, make sure any Daytona Twin Tec system is unplugged
from the PC before proceeding. Run FTClean to remove all old drivers. Then
start over with USB device driver installation.
Are there issues running Twin
Tec software on PCs with international versions of Windows?
Our software does not provide
multilingual support. Japanese and other international customers using far
eastern languages will have to go to Control Panel and set Regional and
Language Options to English language as shown below while installing and using
our software. Failure to do so will result in various errors in numeric
parameters, communications, and file operations.
How is fuel and ignition timing data stored
in Twin Tec units?
Fuel (TCFI only) and ignition
timing data is stored
in the form of tables. You see both the tabular data and a graphical
representation in the form of a chart when you run our PC link software.
TCFI and TC88 systems use 3D
tables with values based on RPM and another parameter, such as manifold
pressure or throttle position.
Models 1005, 1006, and 1007 use
advance tables with 2 rows corresponding to manifold pressure at wide
open throttle (WOT) and cruise/idle/decel with VOES input grounded. Each row
is represented as a curve on the advance chart.
How are Twin Tec units programmed
with custom data?
The computer industry uses the
terminology "software" for programs that reside on disk drives and
"firmware" for programs that are more or less permanently written
onto a chip. In the past, firmware was truly permanent as memory chips such as
an EPROM could only be "burned" once. This involved actually
burning out microscopic fuses that represented individual data bits.
Our products use a new RISC
processor from Atmel. Firmware is stored on the chip in FLASH memory and
normally remains unchanged for the life of the product. However, blocks of
FLASH memory can be reprogrammed thousands of times. If a bug fix is required or
a new feature must be added, the firmware in FLASH memory can be reprogrammed after the
product is in the field. This can even be done while a unit is installed on a
The Atmel RISC processor also
has EEPROM memory. Individual data bytes of EEPROM memory can be reprogrammed
over 100,000 times. Custom tables (and other engine parameters such as
a fixed RPM limit) generated with our PC link software are stored in EEPROM
memory. In the case of the TCFI unit, some of the tables are also stored in
FLASH memory. The PC link software allows you to reprogram any of these
What is your policy on software?
Real simple - software is free!
You can always download the latest version from our web site, make as many
copies as you want, and give them to all your friends. We make our money
selling hardware. We view software as a sales tool. It doesn't cost us
anything. Free software also solves a lot of problems with upgrades. Our
competitors don't seem to be able to figure this out. What happens if you buy
a product that has been sitting on a distributor's shelf for a year and the
software is out of date? Do you have to call tech support and wait until a new
CDROM arrives in the mail? Not with Twin Tec.